A Telos Labs company

Intelligence, loyalty and engagement for financial institutions

Transform everyday banking into an engaging, rewarding, and behavior-changing experience. Trusted by credit unions, banks and fintechs across the Americas.

Hundreds of millions of transactions processed. Hundreds of thousands of consumers across the United States and Latin America.

Impact to financial institutions

+48%

Bill payment transactions

+32%

Higher deposits

2–3×

App usage

Digital transactions YoY

A platform built around three engagement modules

Use them together or stand-alone, supported by a central intelligence layer that learns from every event.

Earn & Play

Gamified mechanics that reward users for key behaviors — spin a wheel, scratch a card, earn and track points, redeem rewards. Drive ongoing engagement by making everyday banking fun and habit-forming.

Contextual Campaigns

Time-bound, segmented promotions to drive specific behaviors — card activation, transactions, on-time loan payments. Personalized missions deliver goal-oriented results, with guaranteed prizes or chance-to-win mechanics.

Level System

Progressive loyalty tiers (Bronze → Silver → Gold) that reward customers as they advance. Each tier unlocks new benefits, rewards and recognition — deepening relationships and boosting multi-product adoption.

How it fits into your stack

  1. 1

    Embedded into your existing app

    Native SDKs for iOS, Android, React Native, Flutter and Web. The Flourish module renders inside your product — your brand, your design system, your typography.

  2. 2

    Personalized missions & journeys

    Push behavioral events (card transactions, bill payments, transfers, generic events) and Flourish runs the mission engine: streaks, spending thresholds, time-bound campaigns, EPIC missions across multiple goals.

  3. 3

    Monetary or non-monetary rewards

    Cashback, points, gift cards, sweepstake tickets, game vouchers — or your own custom prize. We process the mechanics; you control delivery via webhooks.

What customers see

Improved on-time payments & default rates

  • more clients paying on time
  • −12 pp reduction in 30-day-late payments (37% → 25%)

More interchange revenue from card activity

  • +4.3% increase in first purchase
  • +11.5% increase in customers with 5+ transactions
  • +4.8% increase in on-time payment

Why Flourish

Behavioral science & gamification

Mechanics designed by people who understand the psychology of habit and motivation, not by people who just like leaderboards.

Brandable, modular technology

Typography, colors, icons and copy adapt to your visual identity. The user feels like they're in your app the whole time.

Simple to implement

REST APIs and native SDKs ship in 5–7 weeks, faster than building it in-house. We've done it dozens of times.

Secure by design

The platform operates without using personally identifiable information. Your customer data stays with you.

For your engineering team

Documentation, ready when you are

REST APIs for mechanics and data ingestion. Webhooks for reward delivery and behavioral notifications. SDKs for every major mobile and web platform. Full reference is available behind a partner login — ask us for credentials and we’ll set you up.

Open the docs

Restricted area · partner credentials required

Built by Flourish, joined with Telos

Flourish Fi has served over two dozen banks, credit unions and fintechs since launch — processing hundreds of millions of transactions and reaching hundreds of thousands of consumers across the United States and Latin America. We were founded on the idea that financial software should be useful, engaging, and responsibly built.

In January 2026, Flourish joined Telos Labs — a Berkeley-based product engineering firm that helped build the first version of our platform. Flourish continues to operate as an independent SaaS while expanding the team's capabilities into AI-enabled product systems and long-term product stewardship. Read the announcement →

Fintech Americas Award winner · Featured in industry research

Ready to make engagement a competitive advantage?

Tell us about your product and we’ll show you what we’d build with you.

Talk to our team